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Terms of Service
Last modified: May 23, 2025
Welcome to Estelle Noir
Welcome to the online store estellenoir.org, operated by Estelle Noir Ltd, UIC: [enter UIC], headquarters at [enter address], Bulgaria. Please read these Terms of Service carefully before using our site or placing orders. By accessing and using the site, you agree to these terms.
1. General Provisions
1.1. These Terms of Service govern the relationship between Estelle Noir Ltd and the users of the estellenoir.org online store.
1.2. Estelle Noir Ltd reserves the right to modify these Terms at any time. Changes take effect upon publication on the site.
2. Registration and Personal Data
2.1. You are not required to register to place an order. By registering, you agree to provide accurate and truthful information.
2.2. Estelle Noir Ltd processes your personal data in accordance with the Privacy Policy available on the site.
3. Orders
3.1. Orders are placed by adding selected products to the cart and following the checkout steps.
3.2. After confirming your order, you will receive an email with the details.
4. Prices and Payment
4.1. All prices are in Bulgarian levs (BGN), VAT included.
4.2. We accept the following payment methods:
– Cash on delivery
– Credit/debit card
– Bank transfer
5. Delivery
5.1. Deliveries are made via courier to the address you specify.
5.2. Delivery time is 1–5 business days, depending on product availability and your location.
6. Cancellation and Returns
6.1. You may cancel your order within 14 days of receipt, without giving a reason.
6.2. Products must be returned in their original packaging, unused.
6.3. Return shipping costs are borne by the customer, unless the product is defective or incorrect.
7. Complaints
7.1. If a product is defective or incorrect, please contact us within 14 days.
7.2. We will review your complaint and notify you of our decision in a timely manner.
8. Copyright
8.1. All texts, images and other materials on the site are the property of Estelle Noir Ltd or used with permission.
8.2. No content from the site may be used without our express written permission.
9. Limitation of Liability
9.1. Estelle Noir Ltd is not liable for damages arising from improper use of products.
9.2. We do not guarantee uninterrupted or error-free site operation but will make reasonable efforts to resolve issues promptly.
10. Applicable Law
10.1. These Terms are governed by Bulgarian law.
10.2. All disputes under these Terms will be settled by the competent courts of the Republic of Bulgaria.