Returns & Complaints
At estellenoir.org, your satisfaction is our priority. We understand that sometimes orders may not meet expectations, so we offer you the option to return products and receive a refund.
Return Conditions
- • Срок за връщане: Return Period: You have 14 days from the date of receipt.
- • Състояние на продукта: Product Condition: Return it in its original packaging, unused.
- • Изключения: Exceptions: We do not accept returns of opened cosmetic products for hygiene reasons, unless they are defective.
Return Procedure
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Contact Us
Send an inquiry to info@estellenoir.org or call us at +359 888 764 733.
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Prepare Your Package
Pack the product carefully to protect it from damage during shipping.
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Ship It Back
Return address: [return address]. Keep your receipt or tracking number as proof.
Refund
After receiving and inspecting the product, we will refund the amount via the original payment method within 14 days.
If you have any questions or need assistance, please contact our customer service team.
Искате да върнете продукт?
Ако сте направили поръчка и желаете да заявите връщане, можете да го направите директно онлайн — бързо и без излишна кореспонденция.
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